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In today’s society the opportunity for conflict to raise its ugly head has become more of a possibility. Our skilled and experienced trainers who have backgrounds in all sectors from Police , Education, Military, Care and clinical & entertainment, will help you to recognise conflict before it can start and manage it in the most appropriate way.
Understanding how conflict can happen is crucial if you do not understand something you cannot deal with it effectively. We will help recognise the triggers for inappropriate and negative behaviour and the danger signs that someone is losing their ability to think and act rationally.
Topics Covered
- Space awareness
- Exit strategies & exit routes
- Fight or flight
- Triggers and inhibitors
- The aggression cycle
- Diversion tactics
- Reporting
Training is delivered and tailored to reflect public facing roles in industries and organisations including Public Sector , Entertainment establishments , Charities and more.
What Our
Customers Say
The service provided by Safer training solutions to my company was excellent, the advice on operational matters and procedures and the training and on going support given to our operatives and colleagues is invaluable.
Michal Krupski
Managing Director, Blink Unique Solutions
Working with Mike and Safer training solutions has been great he and the company have provided fantastic training and services which will only benefit us as an organisation in going forward , I would definitely make a recommendation.
Colin Wilkinson
Managing Director, CI Corporate Security
Mike and others delivered great service to us, they were punctual friendly and professional allowing our staff to relax and enjoy the learning experience , the help we received after the training was also first class.
Anthony Behan
Managing director, Paratus